What personal information do we collect from the people that visit our site?
When you send us a message on our site you will be asked to enter your name and email address.
How do we use this information?
We will use this information to contact you about your enquiry. We may also contact you if a service you’ve contacted us about in the past has changed or new services have been added.
How long do you keep the information?
Your information will be stored on a secure email server for the duration of our dealings with you, then for a further two years, after which time it will be destroyed.
How do we protect your information?
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.
We do not sell, trade, or otherwise transfer any personal information to outside parties, except with your explicit written consent. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential – for example, the courier service we use to transport ashes. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
We do not include or offer third-party products or services on our website.
Under the EU General Data Protection Regulation (2018) you have a right to access any data we hold about you, to update and amend incorrect or incomplete data, to have your personal data erased, to limit the use of your data to the agreed purposes and the right to object to our continued use of your data, ending all contact. If you have any questions or requests related to this, they may be made by email to firstname.lastname@example.org.
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